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9 Steps to Creating a Candidate Persona for Flawless Talent Acquisition

Johanna Jörgensen
June 4, 2024

In the world of talent acquisition, forget throwing generic job descriptions out there and hoping for a lucky match. Instead, imagine crafting a message that perfectly resonates with your ideal candidate – someone who's passionate about your company's mission, thrives in your culture, and can't wait to join the team. That's the power of a candidate persona.

In this article, we'll go through the 9 steps you need to follow in order to create your ultimate candidate persona. Having a clear understanding of your target candidate will keep you more laser focused in your hiring process.

Step 1: Scout Your Talent Pool - Define Your Talent Acquisition Goals

The first step is to clearly define who you're looking for. What kind of skills and experience are essential for the role? What are the core skills that will make them a star player on your team? Defining your hiring goals will help you create a persona that accurately reflects the talent you want to attract.

Bonus Play: Aligning Your Goals with Company Strategy

It's not just about filling a single position; your hiring goals should also align with your company's overall strategy. Are you looking to expand into a new market? Do you need to increase your expertise in a specific area? Understanding how the role you're filling contributes to the company's bigger picture will help you define the ideal candidate profile and ensure they possess the skills and drive to propel your business forward.

Step 2: Talk to Your Team and Industry Experts - Conduct Market Research

Don't recruit in a vacuum. Talk to your current employees – what motivates them? What are their career goals? Review industry reports and conduct surveys to understand the broader talent acquisition landscape. This research will provide valuable insights into the motivations, career goals, and job-seeking preferences of your ideal candidate.

Bonus Play: Consider Diversity and Inclusion

Today's workforce is more diverse than ever before. When conducting market research, keep diversity and inclusion at the forefront of your mind. Look for opportunities to broaden your talent pool by targeting underrepresented groups and tailoring your marketing efforts to resonate with a wider range of candidates.

Step 3: Analyze the Game Film - Job Application Data

Data from past job applications is a treasure of information. Look at resumes, cover letters, and online profiles of top candidates. What are their educational backgrounds and prior experiences? This analysis will help you understand the commonalities among your ideal candidates.

Bonus Play: Leverage Applicant Tracking Systems (ATS)

Many Applicant Tracking Systems (ATS) offer powerful analytics tools that can help you delve deeper into your data. Look for features that allow you to identify skills gaps, track candidate demographics, and measure the effectiveness of your job postings. These insights can be invaluable in refining your candidate persona and ensuring your talent acquisition efforts are targeting the right audience.

Step 4: Know Your Target Audience - Identify Key Demographics

Demographics like age, education level, and location can help you paint a picture of your ideal candidate. This information isn't about making assumptions, it's about understanding where to best spend your time and money. Are you looking for recent graduates eager to learn, or seasoned professionals with a wealth of experience? Knowing your target demographic allows you to customize your communication and marketing to the platforms and channels they use most frequently.

Bonus Play: Consider Geographic Considerations

In today's connected world, talent can be found anywhere. If your company culture embraces remote work, don't limit your search to a specific geographic location. However, if in-person collaboration is essential, understanding the demographics of your local talent pool will help you determine if you need to adjust your recruitment strategy or consider relocation benefits to attract top candidates from outside your immediate area.

Step 5: Understand Their Playbook - Determine Career Goals and Motivations

What drives your ideal candidate? What are their long-term career aspirations? What frustrations are they facing in their current role? By understanding their motivations, you can tailor your recruitment message to resonate with their desires. This will help you attract candidates who are a good fit not just for the role, but for your company culture as well.

Bonus Play: Highlighting Growth Opportunities

People are driven by a desire to learn and grow. When crafting your candidate persona, consider the professional development opportunities you can offer. Does your company provide mentorship programs, tuition reimbursement, or opportunities to attend industry conferences? Clearly communicating these opportunities in your job postings and throughout the recruitment process demonstrates your commitment to employee growth and can be a major plus for ambitious candidates.

Also, by understanding your target candidate's career goals and motivations, you can tailor your recruitment message and approach to resonate with them. This can help you stand out among other potential employers and attract the right candidates who are motivated and aligned with your company's values and culture.

Additionally, by knowing what drives and motivates your candidates, you can create a more positive candidate experience and help them feel valued and supported throughout the talent acquisition process. This can lead to a higher rate of successful hires, higher retention rate, and a more engaged workforce.

Ultimately, taking the time to understand your target candidate's career goals and motivations can lead to a more effective and efficient recruitment process and help you build a strong and talented workforce for your company.

Step 6: Identify Their Weaknesses - Uncover Pain Points

Everyone has challenges in their current role. What are the pain points your ideal candidate is looking to escape? Addressing these pain points in your candidate persona can help attract top talent seeking a solution to their current struggles.

Bonus Play: Discuss How You Address Industry-Wide Pain Points

Don't just focus on the unique challenges of your company. Research common pain points within your industry. Is it a lack of work-life balance? Limited opportunities for advancement? Outdated technology? Whether it’s offering better work-life balance initiatives, providing clear career development paths, or investing in cutting-edge technology, highlighting these factors during the hiring process can make your company stand out as an attractive option for the talent you are looking to hire.

Step 7: Scout the Competition - Evaluate Your Competitors' Talent Acquisition Strategies

Don't stay in a recruiting bubble. Take a look at your competitors. What are they doing to attract and retain talent? How are they positioning themselves as an employer? Analyze your competitors' employer branding and recruitment tactics on social media, in their job advertisements, and their employee testimonials. Identifying gaps in their strategies or areas where they excel can offer you a clear pathway to differentiate your employer brand and attract the candidates who align with your values and vision. Understanding your competitors' strengths and weaknesses can help you create a candidate persona that sets your company apart from others.

Step 8: Go Where They Are - Utilize Social Media

Social media platforms are a fantastic resource for building your candidate persona. Look at the profiles and activity of potential candidates on platforms like LinkedIn, Twitter, and Facebook. This will provide you with great insights into what their interests are, what kind of content they engage with, and what online communities they are a part of.

With this knowledge you can then use targeted ads and curated content to engage with potential candidates in a way that feels personal and relevant. This targeted approach not only increases the visibility of your job openings but also enhances your overall brand perception among potential applicants.

Step 9: Craft a Winning Season - Create a Compelling Candidate Journey

Map out the candidate journey from initial contact through to hiring and beyond. Identify touch points where you can impress candidates with your organizational values and culture. This holistic view helps ensure a seamless transition into the company and can dramatically boost employee satisfaction and retention.

The candidate journey encompasses everything from the moment they see your job posting to their first day on the job. Make sure every step – from the application process to the interview experience and onboarding – is designed to attract, engage, and retain top talent.

The Final Whistle: Maintaining Your Competitive Edge

By creating a well-defined candidate persona and focusing on understanding your ideal candidate's motivations, career goals, and pain points, you can significantly improve your talent attraction strategy. This not only leads to a more efficient recruiting process but also helps you build a strong and talented workforce that propels your company forward.

Continuously gather feedback from new hires to understand what worked in the recruitment process and what could be improved. This feedback loop is crucial in refining your approach and ensuring your recruitment efforts are as effective as possible.

Remember, your candidate persona is an ever-evolving canvas. As you gather new experiences and insights from successful hires, update your persona to stay relevant. This ensures your talent acquisition efforts remain laser-focused, attracting the best players to build your dream team for years to come.

Johanna Jörgensen
Talent Acquisition

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